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Message List Desktop |
By default, the first desktop is defined as the Messages List desktop. It displays all system events. Events are displayed with their button, date and time, description, system components involved in the event such as controllers, cardholder pictures (if defined), etc. When a new event is displayed, the window scrolls up. The newest events are added at the bottom of the window.
Viewing and Sorting System Events
By default, the first desktop is dedicated to displaying system events. When you select an event from the list, you interrupt the incoming sequence (the green status indicator located at the bottom left part of the desktop turns red when scrolling is interrupted). By default, the scrolling will restart automatically after a pre-set period of time, unless the auto-scroll parameter was disabled, In that case, to restore the normal scrolling, click the Restart Scroll button.
NOTE: If you configure a desktop as a message screen and a picture screen, two windows are displayed simultaneously when you select the desktop.
1 - Select the first desktop. By default, all system events are displayed in ascending order with an area at the bottom of the screen that displays the selected event in the list.
NOTE: You may change the message colour: System > Events parameters. You may also change the events display order; see Customizing Event Display in the Message Desktops.
2 - From the Message list screen, you may change the sorting criterion by clicking on the Sequence drop-down list. You may choose to sort by:
• Sequence : Events are sorted according to the normal sequence (default). New events are added at the bottom of the window (This option is not available for Archived Messages list).
• Date and time : This sort order interrupts the normal scrolling of events. This feature is useful when you want to know when an event was generated. This time may be different from the “normal sequence” for dial-up sites for instance or after a power failure.
• Event : When selected, the system sorts the Event message column in alphabetical order, grouping identical events. For example, all Input in alarm events are grouped together in alphabetical order.
• Message type : When selected, the system sorts the Event message column in alphabetical order, grouping similar events. For example, all Connections events are grouped together in alphabetical order.
NOTE: To go back to the default display, select Sequence from the Sequence drop-down list.
3 - Clicking the Text filter button (top left of the window ) will open the Text filter dialog that allows to enter a key word to display all the events that contain that keyword in the Message list. In order to avoid delays, select the Suspend Refresh checkbox. This way, the Desktop Message List will not use the Text Filter field while events are displayed live. To close the Text filter dialog box, click Cancel or the Windows closing button (X).
4 - To return to the normal display of events in the Messages list screen, click the Text filter button.
Customizing Event Display in the Message Desktops
1 - From the displayed shortcut menu ( Message desktop > Right-click a message), select Properties .
2 - From the Properties window, select the appropriate display options.
• Multi-line : Usually, events are displayed on a single line. You can increase the line spacing between events by checking the appropriate option (1, 2, 3 or 4 lines).
• Show buttons : You can choose to display different types of buttons beside each event.
○ Message type : When you select this option, the system inserts an button next to events indicating the type of event. For example, if the event is a “door forced open” an button representing a door is displayed (a hand represents a manual operation, a diskette represents the operation that modified the database, etc.). Access events are represented by the login / logout buttons.
○ Picture : When you select this option, the system inserts a card button next to events containing cardholder pictures.
○ Fail-soft messages : When you select this option, the system displays a plus (+) sign next to the events that occurred when controllers were off-line.
○ Video : Check this option if you want the selected desktop to display video data from the video server connected to your system.
• The Miscellaneous section allows you to enable additional options:
○ Keep card picture : When selected, the system keeps the latest card picture (if the Picture window option is selected) until another event containing a card occurs.
○ Display toolbar : Displays / hides the toolbar on the top of the Message desktop.
○ Manual properties save only : When you select this option, you have to click the Save button (once selected, the button is disabled). The system saves all the settings defined in the Properties window as well as the position of the window within the Messages desktop.
○ Display selected messages (full) : When you select this option, a smaller window is added at the bottom portion of the Message window . It displays the selected event with its full description. This feature is very useful when your Message window is too small to display the entire description of an event.
○ Display events in bold : Select this option to increase the legibility of text event messages displayed in EntraPass desktops (Message list, Filtered messages and Alarm desktops). Moreover, if the colour selected for an event message is the same colour as the background colour, the event message will be displayed in black bold so that it can always stand out (this option is not available for Archived Messages list).
○ Last Message on Top : By default, event messages are displayed in ascending order of occurrence, with the area at the bottom of the screen reserved for the highlighted event. You can select to display the events in descending order, with the highlighted event showing above the list of event messages.
○ Auto-scroll delay (mm:ss) : Will automatically start scrolling the message list after a pre-set delay when the operator selects an item in the list. By default, this option is turned on with a preset delay. You can select to turn this option off which means that the operator will have to click the Restart Scroll button in the Messages list (this option is not available for Archived Messages list).
• Message background colour : Allows the operator to modify the background colour of the message window.
NOTE:
To change
the font colour of system messages:
Performing Tasks on System Messages
EntraPass enables you to perform various tasks on system events. These include:
• Deleting messages
• Viewing card information
• Validating card status and card transaction
• Modifying the desktop properties (such as display options), etc.
• Play, edit and export video recordings
• Play archived videos from the EntraPass Video Vault
NOTE: Some tasks are related to the selected desktop. For example, if you right-click an alarm event, the shortcut menu displays tasks that are related to alarm events. For details, see Alarms Desktop.
1 - From the Message desktop, right-click an event to enable a shortcut menu.
2 - Do one of the following:
• New message filter : This option displays the Message filter dialog to define new message filters (see Message Filters Definition for more information).
• Edit message filter : This option displays the Message filter dialog to edit an existing message filter (see Message Filters Definition for more information).
• Delete all : This option allows an operator to delete all the events displayed.
• Card : This menu items offers two choices: View card transactions and Search card. Select View card transactions to display all access information related to the cardholder who has triggered the access event. The Search card shortcut allows you to browse the card database and to display information about all the card numbers associated with this specific card user name from the View card information window. From this window, operators can perform a variety of tasks including viewing and validating information contained on a card, such as the card number, cardholder name, card state (valid or invalid), card type, etc. They can also select a card and view its transactions or view and validate a card access. For details about validating card holders’ access and last transactions, see Validating Card Access.
Also, in order to reduce the quantity of data retrieved, a filter can be added to the user name or to the card information fields (1 to 10) when searching for a card. Enter a name for the filter and click the button on the left side of the field to display the contextual menu.
•
Video recording
:
This menu items offers
NOTE: If camera buttons are not displayed, simply right-click a video event message, select properties from the shortcut menu, and check Video in the Show buttons section of the Properties.
• View parent : Displays the parent of each component related to the selected event.
• Edit : This feature offers you the ability to edit each component associated with the selected event. If Edit is selected, a shortcut menu displays components associated with the selected event. In this example, the connection definition modified event involves the EntraPass application, the operator who was on duty when the event was generated and the connection related to the event. It is now possible to edit any of the three components by selecting it from the shortcut menu. If the selected event is an access event and if the card that triggered the event has already been registered in the system, it will be possible to edit the card. However, if the card is associated with an Access denied - card unknown event, the card will be created and registered in the system.
• Send to back : This option only works when the window type is set to floating. It sends the active window behind the main application window. To bring back to front, right click the desktop button, then select Bring to front .
• Help : Displays the EntraPass Online Help .
• Properties : This menu item enables users to modify the display properties for the selected desktop.
Add, Modify or Delete Tagged Events
You can see, in the desktop message list, if a component was newly created, modified or deleted. Database events are precessed by the following signs:
• + (New)
• = (Modified)
• - (Deleted)
Changing Desktop Events
To change which events are displayed in the alarm message list, right-click on the message list and select Desktop Events. Select the an event group to display the events from that group. For more information about event groups see here. Select none to block all messages.
Other options available in this menu are as follows:
• Select View Operator to view the desktop event selection for the logged on operator in read-only mode.
• Select Edit Operator to modify the desktop event selection for the logged on operator.
• Select Assign Operator to assign one or more desktop events to another operator.
NOTE: Changes made to desktop events only affect new events. Existing events on the list will remain unchanged.